Boost the engagement
Create relevant interactions that drive your customers' engagement
How to improve customer engagement?
If you are asking, it is because you are looking for advice or tactics to help optimize your marketing and sales strategies. You want to understand how to reconnect and foster engagement with those customers who have lost interest in your brand.
It is time to overcome this challenge with emBlue
With emBlue, transform your relationship with customers, creating lasting connections!
¿What is the ideal tool to increase connection with your customers? It depends on your business's specific needs and the channels you use to interact with them. With emBlue, you get a comprehensive CRM platform that makes it easy to effectively manage interactions and relationships with your customers across all stages, covering:
Better personalization
Communicating through channels such as Email Marketplace and SMS enables direct and personalized contact with your customers, contributing to strengthening long-term relationships.
→ Segment by purchase behaviors or preferences to send more relevant messages and enhance the likelihood of a positive response.
→ Foster loyalty by sending exclusive discounts, rewards, and more.
→ Utilize multiple channels simultaneously for a 360 interaction with your customers.
Hook with relevant content
Draw in customers, keep them engaged, and build a community for your brand by creating highly personalized, value-driven content, based on their interests, behaviors, and interactions with your website and channels.
→ Use tags or items to associate your users' interests with general or specific categories based on their web browsing.
→ Create dynamic content with the Content Manager and automate email creation based on your users' behavior.
Automated campaigns = Relevance
It is an efficient way to engage with your customers, automatically and promptly respond to their needs, and improve their satisfaction.
→ Create automated flows of emails and push notifications to strengthen the bond with your customers, launch promotions, and increase the likelihood of purchases.
→ Manage remarketing campaigns for abandoned carts or customers who haven't made another purchase yet.
Measure and analyze real-time engagement
The metrics from your campaigns and NPS surveys are essential tools to gather direct feedback on your customers' experience and measure their engagement at each stage.
→ Find out how engaged your customers are through Net Promoter Score surveys.
→ Identify your promoters, passives, or detractors customers, and send automated campaigns based on each response.
→ Find out which campaign achieved the highest engagement and plan your upcoming deliveries with hyper-relevant content for each customer..
Increase customer engagement with emBlue CRM
"71% of users expect you to interact with them in a personalized manner"
Next in Personalization 2021” McKinsey & Company.
Unlock the power of hyper-personalized messaging with our CRM, to prevent customer churn or brand switches. It's the intelligent solution for managing relationships, updating databases, enriching contacts, integrating various channels, automating the majority of tasks, and more - all in one place!
Success Story:
"emBlue's CRM solution helped us to gain a complete view of our customers. We accessed valuable data and turned it into effective strategies through omnichannel campaigns"
Lovro Tomicic, Supletech CEO
Thanks to emBlue, Supletech increased the number of users reached through their campaigns by 3 times, experienced more than 61% increase in their website, and achieved a 3.2% conversion rate
Is it possible to increase customer engagement? With emBlue, the answer is yes. Our clients demonstrate:
Success Story:
"emBlue's CRM solution helped us to gain a complete view of our customers. We accessed valuable data and turned it into effective strategies through omnichannel campaigns"
Lovro Tomicic, Supletech CEO
Success Story:
Thanks to emBlue, Supletech increased the number of users reached through their campaigns by 3 times, experienced more than 61% increase in their website, and achieved a 3.2% conversion rate
Success Story:
“Thanks to the support of emBlue, in a specific year-end campaign, we tripled the open rate of our inactive contacts, increasing the chances of making our database more profitable”
Juan Cantor, UX/UI at PasaLaPágina
Success Story:
“Thanks to the support of emBlue, in a specific year-end campaign, we tripled the open rate of our inactive contacts, increasing the chances of making our database more profitable”
Juan Cantor, UX/UI at PasaLaPágina
Thanks to emBlue, PasaLaPágina reactivated 21.57% of its inactive users in less than 3 months.
Why is it important to have customers committed to your brand?
Purchases increase
Committed customers buy 50% more than non-committed ones.
By being committed, they will have the drive to spend more.
You will be more recommended
About 83% of consumers trust recommendations from friends and family.
Committed customers will be more likely to recommend your company.
Reduce your acquisition costs
Acquiring a new customer can cost up to 5 times more than retaining an existing one.
Committed customers decrease churn, saving on acquisition costs.
Boost customer engagement by transforming your strategy with emBlue
Start transforming your strategy to boost customer engagement through personalized interactions across multiple channels, leveraging a comprehensive CRM that unifies and enriches every contact. Boost engagement and ensure more sales!
Want to solve a
different problem?
You may be interested in other use cases:
Products
CRM B2C
Email Marketing and Pixel tracking
Marketing Automation
Remarketing
Happiness Module and NPS
Banners Pop Ups
Integration throught platforms
Sms and Push Notifications
Drag and Drop
Business Intelligence
Company
Why emBlue
Culture
Contract
Terms and conditions
Resources
Blog
Success stories
Help
- Sell more with up selling and cross selling
- What is remarketing?
- What is emailing?
- What is the Customer Journey?
- What is SMS Marketing?
Contact us
USA - Denver
+1(720)2820930
México - CDMX
+559 302 5404
Brasil - São Pablo
+55(11)30427701
Argentina - Buenos Aires
+54(11)39894050
Colombia - Bogotá
+57(601)5800243
Chile - Santiago
+56(2)25822284
Perú - Lima
+51(1)6419594
Customer support
Mail: [email protected]
WhatsApp: +5491168743970
Build relations that boost your business
